Privacy Policy

Last updated: August 21, 2025

 

This Privacy Policy outlines the practices of Holographik Space d.o.o. ("we," "us," or "our") concerning the collection, use, and disclosure of personal information when you visit our website, objects.holographik.space (the "Site"), or otherwise engage with our services (collectively, the "Services").

For the purposes of this Privacy Policy, "you" and "your" refer to any user of the Services, including website visitors or any other individual whose personal information we have collected in accordance with this policy. We encourage you to read this Privacy Policy in its entirety to understand our data handling practices.

 

1. Modifications to This Policy

We reserve the right to amend this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on the Site with an updated "Effective Date." We will take any further steps required by applicable law to notify you of material changes.

 

2. Collection and Use of Personal Information

To deliver our Services, we collect personal information from various sources. The specific information we collect and use depends on your interaction with us. In addition to the purposes detailed below, we may use collected information to communicate with you, provide and enhance our Services, comply with legal obligations, enforce our terms of service, and protect the rights of our company, our users, and others.

 

3. Categories of Personal Information We Collect

"Personal information" refers to any information that identifies, relates to, describes, or can be reasonably associated with you. The following sections detail the categories of personal information we collect.

a. Information Provided Directly by You
We collect information that you voluntarily submit through our Services, which may include:

  • Contact Details: Your name, address, phone number, and email address.

  • Inquiry Information: Any information you choose to include in communications with us, such as when submitting an inquiry regarding a product via the email function on our Site.

Please note that while you may choose not to provide certain information, doing so may prevent you from accessing or using some features of our Services.

b. Information Collected Automatically
We automatically collect certain information about your interaction with the Services ("Usage Data") through technologies like cookies, pixels, and other tracking tools. This Usage Data may include:

  • Device and Browser Information: Details about your device, browser, network connection, and IP address.

  • Interaction Data: Information regarding how you access and navigate our Site and Services.

c. Information Obtained from Third Parties
We may obtain information about you from third-party sources, including vendors and service providers who collect data on our behalf. This includes information collected via online tracking technologies when you visit our Site or interact with our advertisements. Any information from third parties is handled in accordance with this Privacy Policy.

 

4. How We Use Your Personal Information

We use your personal information for the following purposes:

  • Service Provision and Inquiry Response: To provide our Services, respond to your inquiries, and fulfill our contractual obligations, including processing payments and arranging shipping for orders finalized through our communications.

  • Marketing and Advertising: To send promotional communications and display advertisements for products and services that may be of interest to you.

  • Security and Fraud Prevention: To detect, investigate, and take action against potential fraudulent, illegal, or malicious activities.

  • Service Improvement and Customer Support: To provide effective customer support and improve our Services, which is within our legitimate business interests.

 

5. Disclosure of Personal Information

We may disclose your personal information to third parties under certain circumstances, including:

  • With Service Providers: To vendors and other third parties who perform services on our behalf (e.g., IT management, data analytics, customer support).

  • With Business and Marketing Partners: To partners who assist us in providing services and advertising.

  • At Your Direction: When you direct us or consent to the disclosure of your information to third parties.

  • Within Our Corporate Group: With our affiliates for purposes consistent with this Privacy Policy.

  • For Legal and Business Transactions: In connection with a merger, bankruptcy, or to comply with legal obligations, enforce our terms, and protect our rights.

 

6. Security and Retention

While we implement security measures to protect your information, no system is impenetrable. We cannot guarantee absolute security. Information you send to us may not be secure in transit. We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

 

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, delete, or correct your data. These rights are not absolute and may be subject to legal limitations. To exercise your rights, please contact us using the details below. We may need to verify your identity before responding to your request.

 

8. Contact Information

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your available rights, please contact us via email at objects@holographik.space or by mail at:

Holographik Space d.o.o.
Ulica Franje Petračića 3
10000 Zagreb, Croatia

For the purposes of applicable data protection laws, Holographik Space d.o.o. is the data controller of your personal information.